Panel-arcing calls during Denton freeze blackouts
The Feb 2021 freeze knocked Denton Municipal Electric circuits offline across Pecan Creek and Robson Ranch, and when power cycled back, half the older panels in Mockingbird threw arcing faults. Calls flooded in between 11pm and 6am, and if you missed the no-power emergency in Old Town because you were finishing a generator hookup in Aubrey, that homeowner called the next name on Google. Narlo replies within 10 seconds, asks whether breakers tripped or the whole panel went dark, and books the service window before the caller moves to the next shop. When Denton Municipal Electric cycles back after the next ice event, your calendar is already full.