After-hours panel calls across I-35E vanish by morning
A partial power loss in Old Town Lewisville at 9pm on a Tuesday is an emergency the homeowner will not wait on. They call four shops, leave one voicemail, and book whoever texts back first. If you are on a service call in Flower Mound and miss that ring, the lead is gone before you pull into your driveway. Narlo replies within 10 seconds, asks whether breakers are tripped or the panel is warm to touch, and books the troubleshooting visit while you finish the current job. The next morning you wake up to a calendared appointment with photos of the panel and a note that Oncor reported no outages on that block. No voicemail tag, no cold callback, no lost revenue.