Post-Uri slab-leak calls during I-35 freeze events
The February 2021 freeze left Temple with ongoing slab-leak liability — homeowners in Lions Park and Wildflower call at 2am when a pinhole rupture floods the foundation. If you're asleep or on another job, the caller tries the next shop in the Belton-North corridor. Narlo catches the inbound SMS within 10 seconds, asks for the address and symptom timeline, and books the camera-scope appointment into your CRM before the homeowner opens a second browser tab. Temple's older housing stock means every hard freeze triggers a 72-hour diagnostic surge; missing those calls means leaving $600 camera jobs on the table for competitors covering the same Loop 363 service radius.